Petitioning Royal Mail!

Started by Leon, 21 November 2013, 04:09:14 AM

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Leon

Quote from: Techno on 22 November 2013, 05:45:13 PM
Have we heard ?
Does the EE know about this ?
Cheers - Phil.

I've emailed them about it, but not heard anything back from them.

:-\
www.pendraken.co.uk - Now home to over 7000 products, including 4500 items for 10mm wargaming, plus MDF bases, Battlescale buildings, I-94 decals, Litko Gaming Aids, Militia Miniatures, Raiden Miniatures 1/285th aircraft, Red Vectors MDF products, Vallejo paints and much, much more!

vonlacy


Dickie255


Fenton

An American just posted this on my 3mm yahoo group..might be of some interest

This may be a safety concern, which really does not make sense"  I was told by a local hobby shop that he pays a tremendous amount to stock Vallejo Paint, because  it has been redefined as very toxic by the EPA (Environmental Protection Agency.)  in the US
If I were creating Pendraken I wouldn't mess about with Romans and  Mongols  I would have started with Centurions , eight o'clock, Day One!

Leon

Quote from: Fenton on 23 November 2013, 11:29:08 AM
An American just posted this on my 3mm yahoo group..might be of some interest

This may be a safety concern, which really does not make sense"  I was told by a local hobby shop that he pays a tremendous amount to stock Vallejo Paint, because  it has been redefined as very toxic by the EPA (Environmental Protection Agency.)  in the US

Hmm.. that's interesting, not something I've heard before, so I'll have a dig about and see what I can find out on that front.
www.pendraken.co.uk - Now home to over 7000 products, including 4500 items for 10mm wargaming, plus MDF bases, Battlescale buildings, I-94 decals, Litko Gaming Aids, Militia Miniatures, Raiden Miniatures 1/285th aircraft, Red Vectors MDF products, Vallejo paints and much, much more!

Ithoriel

My understanding was that the only problem was with the paints containing Cadmium pigment which is toxic if inhaled and therefore not suitable for spray painting - pots are clearly marked where this is the case.

If Royal Mail plan on turning my paints into an aerosol spray during transit I'm not sure they are going to be much use upon arrival!!

Other than that acrylic paints can potentially cause an allergic reaction in those susceptible but we're talking an itchy rash not anaphylactic shock, as far as I know.

What next? Royal Mail won't deliver cards or letters in case someone gets a paper cut?? 
There are 100 types of people in the world, those who understand binary and those who can work from incomplete data

sultanbev

I have a reply from Royal Mail: (I inquired about the aerosol ban as well):
"Dear Mr Bevis

Thank you for your e-mail.

With regards to the sending of Aerosols through the Royal mail Network within the UK we have been given an exemption by the transport regulators to carry aerosols for personal grooming or medicinal purposes, whether or not these are marked as 'flammable'. We do not have an exemption to carry any other flammable items, so other items remain prohibited.


Water based paints are restricted which is a business decision under Royal Mail terms and conditions. As part of this there are specific volume an packaging requirements and if these are not met we may deal with your items as we see fit, including but not limited to, disposing of the parcels concerned (in whole or in part).


I trust this answers your questions, please be aware that we are constantly reviewing our policy and procedures.


Regards



Lee Burke
Dangerous Goods Team"

So, purely a commercial decision to restrict water-based paints. We have a stick to beat them with!

I am not happy with the reply, and will follow it up. If they fail to lift the restriction, then Leon, we have to petition the Queen to remove the Royal Charter the Royal Mail has. Afterall, if the Royal Mail is not fulfilling it's charter, then it should be removed. Being reduced to being called The Mail, making them sound like a seedy tabloid, might make their accountants sit up and take notice.

Techno

Good info/research SB.
Most interesting !
Cheers - Phil.

clibinarium

Quote from: sultanbev on 25 November 2013, 03:32:47 PM

Water based paints are restricted which is a business decision under Royal Mail terms and conditions. As part of this there are specific volume an(d) packaging requirements and if these are not met we may deal with your items as we see fit, including but not limited to, disposing of the parcels concerned (in whole or in part).


So does this mean there is a set of requirements that once met would allow the posting of water based paints? If so what are they?

sultanbev

The new rule is a restriction, not prohibition. It states you can send a MAX of 4 pots/bottles/tubs [whatever you want to call them] each of no more than 150ml of water based paint. And they have to be wrapped in something like plastic to prevent leakages. Oil based paint was banned in May 2013, unless it was nail varnish for some reason in 30ml containers. It hasn't stopped me getting Humbrol paints off Ebay recently, but I think they came by private courier.

I think unRoyal Mail have completely overlooked the modelling/wargaming market, where pots are 10-30ml typically, and customers want 10-50 at a time! I suspect they are more thinking of tins of emulsion from Homebase or whatever.

As Leon has pointed out elsewhere in this thread, a customer wanting say 16 Vallejo paints, would now have to have them sent as 4 separate parcels, which is a bit ridiculous.

What we now need to do is make them aware that we exist, that a lot of small containers of paint are shipped nationally, and lobby for a modification of the restriction, to say any combination of pots up to the maximum 600ml for example.

Has the restriction been notified to the model railway community, which is 5 times bigger than the wargames hobby?

Mark

Techno

Quote from: sultanbev on 25 November 2013, 03:50:50 PM
As Leon has pointed out elsewhere in this thread, a customer wanting say 16 Vallejo paints, would now have to have them sent as 4 separate parcels, which is a bit ridiculous.

But a nice way of getting Royal Mail (Pah !!) lots of extra revenue for basically b***er all effort. (Says Mr Cynical B'stard)

Quote from: sultanbev on 25 November 2013, 03:50:50 PM

Has the restriction been notified to the model railway community, which is 5 times bigger than the wargames hobby?

Excellent point Mark.....I'm wondering about 'traditional' art suppliers as well.

Cheers - Phil

Leon

Thanks for the info Mark, that Lee chap is the same one I spoke to a while back and has forwarded my query up to the Policy Team.  I've still not heard anything back though.

Quote from: sultanbev on 25 November 2013, 03:50:50 PM
Has the restriction been notified to the model railway community, which is 5 times bigger than the wargames hobby?

Now we're past Smoggycon, I'll be working on getting the petition out into the railway community, plus the scale modellers and the general artists as well.
www.pendraken.co.uk - Now home to over 7000 products, including 4500 items for 10mm wargaming, plus MDF bases, Battlescale buildings, I-94 decals, Litko Gaming Aids, Militia Miniatures, Raiden Miniatures 1/285th aircraft, Red Vectors MDF products, Vallejo paints and much, much more!

paulr

Quote from: sultanbev on 25 November 2013, 03:50:50 PM
As Leon has pointed out elsewhere in this thread, a customer wanting say 16 Vallejo paints, would now have to have them sent as 4 separate parcels, which is a bit ridiculous.

As a customer who ordered 15 Vallejo paints I am experiencing exactly that scenario. 4 parcels posted to New Zealand on 11th, 2 arrived on 20th, 1 arrived yesterday and still waiting on the last. Of course the last contains one of the key paints I need to progress my painting....  >:(

Regards,
Paul

PS Thanks again Leon for covering the extra postage  :)
Lord Lensman of Wellington
2018 Painting Competition - Runner-Up!
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KenBromleyArt

Hi,

Thanks for starting this petition. We have been sharing it with all our Facebook and Twitter followers since Friday and it has had a very good response. We are a small family run business selling fine art materials and this restriction has resulted in us having numerous parcels destroyed. We sell lots of watercolour paint which comes in 5ml tubes so people are often buying more than 4 tubes at a time. In fact, we have been told if we are sending out a gift set which contains more than 4 tubes of paint, we have to break it up into separate parcels and send them separately!!! We have had to start using couriers for all our paint orders now including overseas which is much more expensive. We have been working with the Federation of Small Businesses to try and get Royal Mail to reverse this policy and we have sent them a link to your petition.

Keep up the good work and I hope we are able to bring about some change.  :)

Ken Bromley Art Supplies

Techno

Welcome Ken.
Good to have you aboard....even if turns out it's only for this 'project'.
Must be a right royal pain for you as well !!
The more the merrier.
Cheers - Phil.