Christmas list?

[GordonY]

Update to the Xmas list, since we cant physically get the pub until 1st week in Feb (he's due to be born 12th Dec) I just happened to stumble across an e-mail from Spartan to the missus confirming her order of two new Dystopian fleets. I is a happy bunny. 

[General Bt Sherman]

I asked Santa for a fully painted AWI army. I want just enough to do the full battle of Monmouth.  I don’t think I’m asking for too much. 

[FierceKitty]

As for Aztecs, Santa's not enough. May have to do a deal with Satan on this one.

[Techno]

As for Aztecs, Santa's not enough. May have to do a deal with Satan on this one.

[goat major]

As for Aztecs, Santa's not enough. May have to do a deal with Satan on this one.

I seem to remember that human sacrifice was the key to success with Aztecs ?

[FierceKitty]

Didn't help 'em much at the end, did it?

[sebigboss79]

As we're getting close to the festive period, I thought it was time to find out what's on everyone's Xmas lists, Pendraken or otherwise?  

There are others   

Well..my parcel already arrived.

Some Vallejo Colours, Texture, bases for terrain...

Though admittedly I bought some Resin scenery and want to get more foamboard. 

[Nosher]

Feckin' Wayland Games

First time ever my wife gives in and tries to buy me something wargames related and she gets an email saying half of the stuff she ordered in mid november which was highlighted as in stock now mysteriously isn't in stock anymore...

Several emails later she is still trying to get a refund and several emails later they are still advertising the very same items as being in stock...

Even if she gets a full refund today there's next to no chance she will get the items elsewhere.

I have just opened my email inbox and there's a Wayland Flyer highlighting X-Wing miniatures as being in stock...

How do people get away with this sh*t???

[Leon]

I have just opened my email inbox and there's a Wayland Flyer highlighting X-Wing miniatures as being in stock...

Ring them up pretending to be a new customer, ask whether those items are in stock for you to order online, if they say 'Yes', then Bingo, you got them.  If they're not in stock, ask why the website shows them differently?

[Nosher]

Did think of that one but they have no telephone number.

Infuriating

[nikharwood]

Did think of that one but they have no telephone number.

Oh yes they do [legal requirement]:


Distribution Centre and Registered office
Wayland Games Ltd
Units 17-19
Eldon Way
Hockley
Essex
SS5 4AD

Tel: +44 (0)1702 668750


Company Registration No: 6690851, VAT Registration No: 942355718

[Maenoferren]

Getting the Primeval role playing game, along with this various options so that I dont know what  else I am getting,

[Nosher]

Cheers Nik - couldn't find it on their website. One spoof phone call going in today!

[sebigboss79]

Same experience here. Now I do know a few peeps in the business and one of those nice chaps personally knows the dude who runs W-Land. In short my friend thinks the W-Land dude is doing his business just for fun as he is quite wealthy already.
The practice of showing things as "in stock" when they really are not is common across various smaller wargames and even the Vallejo paints!

Now ordering my Vallejos from them (+postage to Germany was still cheaper than to get them locally) untill 2010 when my wife moved back to UK I can fairly state they did this "in sotck, oooops it is not" with me three times. Having done a bit of business witht hem I sent them a ticket asking them why thy treat a customer like this and politely asked them to refund me immediately. They did without question and since then no more business for them.

Depending on what you want I suggest ordering from more reliable sources first and foremost Pendraken/ Minibits. If you need another discounter like W-Land  try totalwargamer. Not the fastest on some days (apparently their brick store has priority) but deep discounts and comprehensive list of games. Also called them when my Spraypaint was delayed and they apologised, they would do it right now apologised again and told me the store had been exceptionally busy.

I would not go as far as endorse another vendor here. Especially since my days of wandering about for new systems are more or less over.

Claiming "live" stock levels when the reality is imho a bit shady to say the least is not offsetting the discounts they offer. W-Land - no thanks.
@Nosher:  Depending on what you want, maybe I can point you to another source? Worth a shot ?

[Techno]

You're right S.

Leon is obviously one of the guys who really, really goes for good/great customer service.
I'm honestly not just saying that, because he provides me with work....I'm proud to make figures for him...'Cos he cares !
Personally, I'd rather work with firms that do their utmost to 'keep the customer satisfied'....and I have worked with a few that DON'T have that attitude.
Strangely enough, I won't work alongside those particular ones anymore....I'd rather not be associated with them in any way.

I think Leon is possibly the only guy I do stuff for who doesn't have another job....The others I make soldiers for, all have a '9-5' ' main job and they produce figures because of a genuine love of the hobby.
A lot of them would LOVE to make their hobby a full time job.....But, as I know, that's a pretty long term project.....And juggling two jobs is one hell of a commitment....More power to their elbows.

I could ramble on for ages here....But I'll resist the temptation.

Cheers - Phil.