New Website Launched!

[pierre the shy]

I hear rumours there's computer software that turns your scanner into a fax.
I've no idea how that would help in injecting the message into the phone system though.

I'm contemplating making an in-person visit to the shop when on my annual summer visit to the parents.

Yes I am aware of those programmes Steve, but most require a subscription or have other "hooks" and I only needed to send one fax so it was easier just to fax it in the traditional manner.

As a result I now have enough ships to cover all the periods that I wish to so further orders of 1/3000 ships from me in the forseeable future are extremely unlikely..... I can test Leon's new ordering system instead 

[Leman]

Excellent website and so easy to place an order, even to the extent that I can use the Ideal method of payment, as used in the Netherlands and Belgium. Was even able to instantly use my points as it was a large finish off the First Schleswig War order. Brilliant! (in Fast Show style)

[fsn]

Just tried to write a review. Took me to the home page.


Can you only write reviews of products you've had delivered under this new website?

[Leon]

I have an order at "Pending". Is that good?  

'Pending' means that your order and payment has been received safely and we're working on it.  Once the order is complete and posted out your Status will update to 'Dispatched' and you should receive a confirmation email.

Being serious - the order I put in yesterday said I gained some points, but they aren't showing on my account this morning. (Not shouting about it )

The Loyalty Points are allocated to your account as soon as the order is marked as Dispatched, just so that points are given to orders that get cancelled or refunded.  Keep an eye on it when your order gets posted out and let me know if they don't appear.  Some of these features are new to us as well so I want to make sure they're working properly.

Excellent website and so easy to place an order, even to the extent that I can use the Ideal method of payment, as used in the Netherlands and Belgium. Was even able to instantly use my points as it was a large finish off the First Schleswig War order. Brilliant! (in Fast Show style)

Good to hear, glad you like it!

The new website looks great Leon, congratulations to all those involved in tis design and making. 

Good stuff, thanks for the feedback!

Can you only write reviews of products you've had delivered under this new website?

That's an odd one, I didn't think we had reviews activated?  Currently the software only allows reviews on individual products which wasn't much use to us, so we turned it off.  We've asked the web company to add an option for Company based reviews instead.

[CPBelt]

Love the website and it works great on my ancient Samsung Tablet.

I did notice an oops. The image for the FAN-GOB1 is of the FAN- HEL1 High Elves. I thought I'd mention it.

[steve_holmes_11]

Just one minor WIBNI (Wouldn't it be nice if).

Bear with me as I'm as poor as anybody else at describing screen events.

Scroll down to a margin item near the bottom (one that's initially off screen like "Red Vectors MDF).
Select your scale and browse the stuff.
Now the margin has reset to the top, so you need to scroll again to browse a different scale of Red Vectors MDF.
It would be nice if the margin stayed put when a selection was made.

I appreciate that this is a very minor issue, and probably requires horrifying amounts of programming to implement.
Different tiled scrolling windows and some sort of status to remember the margin location.

Probably not worth the effort for a minor ergonomic gain.

[fsn]

That's an odd one, I didn't think we had reviews activated?  Currently the software only allows reviews on individual products which wasn't much use to us, so we turned it off.  We've asked the web company to add an option for Company based reviews instead.

I looked at my orders page and against each item on an order it says "write a review".

[DecemDave]

WooHoo!  I just saved £6.43!             Did someone mention addicts?

One feedback point:  The Order summary page wanted me to click a big blue button labelled "order summary >"
whereas "Next" would make more sense to me although the ">" was a clue! 

My attempt to pay by paypal failed but I doubt that was your site, just that I was already logged in to PP so the payment process couldn't log me in again. Easily solved with a credit card.

[mmcv]

I took the opportunity to bite the bullet and order some of the feudal Japanese I've been eyeing up for a while. Nice little discount. PayPal worked grand for me so seems to be working okay generally.

[Lord Kermit of Birkenhead]

The Loyalty Points are allocated to your account as soon as the order is marked as Dispatched, just so that points are given to orders that get cancelled or refunded.  Keep an eye on it when your order gets posted out and let me know if they don't appear.  Some of these features are new to us as well so I want to make sure they're working properly.

Thanks Leon, only put it in in case it t'were a bug, there will be some !

[Macsen Wledig]

new website looking very nice indeed

[Leman]

A heads up: EPS NORO 6 and NORO 8 photos are the wrong way round. Normandy farmhouse and damaged Normandy house.

[Leon]

Love the website and it works great on my ancient Samsung Tablet.

All fixed!

Now the margin has reset to the top, so you need to scroll again to browse a different scale of Red Vectors MDF.
It would be nice if the margin stayed put when a selection was made.

I don't think we've got a fix for the sidebar, but you can get straight back to the RedVectors categoris page by clicking the 'breadcrumbs'?  So at the top of the products in 6mm for instance, there's the Home / RED VECTORS / 6mm / Fence text, if you click RedVectors there it'll take you back to that scale page?

I looked at my orders page and against each item on an order it says "write a review".

Thanks for the info, we've just put a test order through and we're getting the same link at this end.  I'll ask the company about that as there's no review activated on the site.

My attempt to pay by paypal failed but I doubt that was your site, just that I was already logged in to PP so the payment process couldn't log me in again. Easily solved with a credit card.

I'll keep an eye on that and see if we get anyone else having issues.

Thanks Leon, only put it in in case it t'were a bug, there will be some !

Indeed, nothing major so far but there'll be some!

A heads up: EPS NORO6 and NORO8 photos are the wrong way round. Normandy farmhouse and damaged Normandy house.

Thanks for that, all fixed!

[Steve J]

I must say the new website worked a treat and much easier to use than the previous one. Also a nice discount too .

[T13A]

Hi Leon

Just adding stuff into my 'wish list' prior to putting in an order and noticed that after adding some Austrian artillery from the Seven Years War range, when I try to add the same size guns from the Prussian list, I get a message saying that they are already on the list. Just thought you would want to know.

Looking good by the way!

Cheers Paul